Sauna Kit Co Review (2026): Is SaunaKitCo Legit? Our Honest Take

If you have spent any time shopping for a home sauna online, you have probably come across Sauna Kit Co. Maybe you found them through search. Maybe someone in a wellness group mentioned them. Maybe you are staring at a product page right now with your credit card in hand, wondering whether you can actually trust this company with a $5,000–$10,000 purchase.

That is a fair question. Buying a home sauna is a significant investment. The products are heavy, expensive to ship, and if something goes wrong, you want to know there is a real person on the other end of the phone.

We have done the work so you do not have to. This is our honest review of Sauna Kit Co as a dealer: who they are, what they sell, what the buying experience is actually like, and where they fall short.

Who Is Sauna Kit Co?

Sauna Kit Co is operated by the same team behind Secret Saunas. The company was founded by Jasper Knight, who got into sauna culture during travels through Finland and Scandinavia in 2018. This is a husband-and-wife-run operation, not a faceless corporation.

That matters in this industry. Most online sauna retailers are dropshipping middlemen who list products from distributors and never touch the inventory themselves. Sauna Kit Co operates the same way logistically, with products shipping directly from the manufacturer or distributor, but the difference is personal involvement. Jasper and his team have traveled to meet the brands they carry, tested products themselves, and built direct manufacturer relationships.

The business is based in the United States and services customers across the continental US and Canada. Their customer-facing phone number is (844) 933-2021, staffed Monday through Friday, 8am to 4pm MST.

What Brands And Products Do They Carry?

Sauna Kit Co does not manufacture its own saunas. They are an authorized dealer for a curated selection of premium sauna brands. That means the products come with the manufacturer warranty, not a third-party warranty from the retailer.

Sauna brands

SaunaLife is their flagship brand and the one they clearly believe in most. SaunaLife manufactures in Northern Europe using thermally modified Nordic spruce, and the ERGO barrel sauna series is one of the best-built barrel sauna lines available in North America.

Dundalk Leisure Craft is their Canadian brand, building saunas from sustainably sourced Eastern White Cedar in Ontario. Dundalk offers barrel saunas, cube saunas, and cabin saunas in various sizes. Their key differentiator is the option for wood-burning stoves. If you want an off-grid capable sauna, Dundalk is the go-to.

Finnmark and Leil round out the sauna lineup with additional options, though these are less prominently featured on the site.

Heaters

This is where Sauna Kit Co's selection really shines. They carry the most respected heater names in the industry: Harvia, HUUM, Saunum, and Cozy Heat.

Having those heater brands under one roof is genuinely useful. Most buyers do not realize that many barrel sauna kits ship without a heater. Being able to buy the barrel and heater from the same dealer simplifies the process considerably.

Beyond saunas

The catalog extends to cold plunge tubs, wood-fired hot tubs, outdoor showers, and accessories covering buckets, ladles, thermometers, backrests, and sauna stones. For anyone building a complete thermal wellness setup at home, the ability to source everything from one dealer is a meaningful convenience.

Browse the full Sauna Kit Co catalog →

The Buying Experience: What It Is Actually Like

Customer service is genuinely personal

This is Sauna Kit Co's strongest differentiator. When you call their phone number, there is a good chance Jasper himself picks up. Multiple customer reviews mention him by name, describing long conversations where he walked buyers through product options, helped them choose the right model, and answered technical questions about heater sizing and installation.

For a purchase this significant, being able to talk to a real human who actually uses saunas and knows the products deeply is worth more than any marketing copy. If you are on the fence about which model to buy, call them before ordering.

Website and product information

The site is clean and functional. Product pages include specifications, FAQs, warranty information, and assembly details. Filtering by capacity, brand, or sauna type works well. Where the site could improve is pricing transparency. Some product pages require you to click through or contact sales to see full pricing with heater options.

The blog section is solid, with useful guides on sauna health benefits, buying comparisons, and how-to content. It reads like it was written by people who know the subject, not outsourced filler.

Pricing and payment

Sauna Kit Co positions itself as a price-match dealer. In our experience, prices are competitive with other authorized dealers because manufacturers often enforce minimum advertised pricing. The real difference between dealers is not usually price. It is service, shipping speed, and after-sales support.

Payment is handled through secure checkout with standard card options, and financing is available on some products. Free shipping applies to all saunas, hot tubs, and heaters. Accessories ship for $30–$50 depending on brand. There is no sales tax except on orders shipped to Wyoming.

Shipping And Delivery: The Honest Truth

How it works

Most sauna kits ship via LTL freight on a pallet. This is not Amazon Prime. You are receiving a crate that weighs several hundred pounds, delivered by semi-truck or box truck with a liftgate.

Sauna Kit Co quotes a total delivery window of 7–20 business days from order confirmation. In-stock items shipping to major metro areas can land on the faster end. Rural or remote locations can stretch toward the upper end.

The curbside reality

Standard delivery is curbside only. The driver unloads the pallet from the truck at the curb. They will not move it into your backyard or to the final installation site. This is industry standard, but first-time buyers need to plan for it.

What to watch for

Crates exceeding 92 inches in length cannot be handled by a standard liftgate. If your sauna falls into this category, you may need a forklift, tractor, or manual help to unload. Ask before ordering if you are unsure.

Damage inspection is critical

When your delivery arrives, inspect the crate before signing. Note visible damage directly on the delivery paperwork. If you find concealed damage after unboxing, report it within 72 hours for replacement parts. After that window closes, claims become much harder to resolve.

What Customers Are Saying

The strongest positive pattern is personal, knowledgeable customer service. Buyers feel like they are working with a sauna expert rather than a sales rep. Product quality, especially for SaunaLife and Dundalk products, is also consistently praised.

Complaints usually cluster around freight logistics: stones arriving separately from heaters, delivery taking longer than expected, or communication gaps during shipping. These issues are real, but they are common across the entire online sauna industry. Sauna products are large, heavy, and dependent on freight carriers.

One point worth emphasizing: traditional electric sauna heaters require licensed 240V electrical installation. That is standard for this category, but first-time buyers should see it clearly before purchasing.

What Sauna Kit Co Does Well

Curated brand selection. They do not try to sell everything. They have picked a handful of brands they believe in, including SaunaLife, Dundalk, Harvia, HUUM, and Saunum, and they know those products closely.

Real expertise. Call them and you are likely to speak with someone who has used the products, visited manufacturers, and can answer detailed questions about heater sizing, wood types, assembly, and installation.

Complete ecosystem. Sauna, heater, cold plunge, hot tub, shower, accessories: all from one place. For buyers building a full backyard wellness setup, this simplifies the process.

Strong manufacturer warranties. Because they are an authorized dealer, every product comes with the manufacturer's warranty.

Free shipping and no sales tax. On purchases of $5,000–$10,000+, free shipping and zero sales tax except Wyoming represent meaningful savings.

Where Sauna Kit Co Could Improve

Pricing transparency. Some product pages do not show all-in pricing with heater options clearly. Making it easier to see total cost without contacting sales would improve the buying experience.

Shipping communication. Proactive tracking updates and clearer communication during the freight process would address the most common customer complaint.

Assembly documentation. Manufacturer manuals and videos exist, but Sauna Kit Co could add value by creating supplementary assembly guides for common sticking points.

Return cost clarity. The 30-day return policy is standard, but return shipping on heavy items should be stated prominently so buyers are not surprised.

Sauna Kit Co Vs. Other Online Sauna Dealers

vs. Redwood Outdoors

Redwood is one of the most recognizable names in online saunas. Sauna Kit Co carries premium European-manufactured and Canadian brands with strong warranties and thicker wood construction. Redwood has lower entry points. Sauna Kit Co has the stronger premium lineup.

vs. Sauna Marketplace

Sauna Marketplace carries many of the same brands and often similar pricing due to MAP enforcement. The difference is the buying experience. Sauna Kit Co offers a more boutique, personal service approach.

vs. Amazon sauna sellers

Just do not. The barrel saunas you find under $2,500 are almost universally thin-walled, leak-prone, and backed by warranties that are difficult to claim. You will spend more replacing a cheap sauna than buying a quality one the first time.

Our Verdict: Is Sauna Kit Co Worth Buying From?

Yes, with informed expectations.

Sauna Kit Co is a legitimate, knowledgeable, and genuinely passionate authorized dealer carrying some of the best sauna brands available in North America. Their customer service is the standout feature, and the brands they carry, especially SaunaLife and Dundalk, are among the highest quality products in the residential sauna market.

The areas where they are less polished, namely shipping logistics and pricing transparency on bundled configurations, are common pain points across the online sauna retail industry. On the service front, they consistently outperform larger competitors.

If you are buying your first home sauna and want to work with people who know what they are talking about, Sauna Kit Co is one of the best dealers in the space.

Our Top Recommendations From Sauna Kit Co

Best overall barrel sauna: SaunaLife ERGO E7 — 4 person, thermally modified Nordic spruce, limited lifetime warranty. The sweet spot of size, quality, and price.

Best cedar barrel sauna: Dundalk Harmony — Canadian Eastern White Cedar, wood-burning option available, 5-year warranty.

Best glass front barrel sauna: SaunaLife EE6G — extra-wide diameter with full glass wall and elevated back benches.

Best budget-friendly heater: Harvia Spirit 6kW — Finnish-made, compact, reliable, and the most affordable quality option in this guide.

Best premium heater: HUUM DROP series — Estonian design, high-temperature performance, WiFi-compatible controls, and sculptural presence.

Best cold plunge: Dundalk Baltic Plunge Tub — cedar construction that pairs naturally with Dundalk sauna aesthetics.

Browse the full Sauna Kit Co collection →

Frequently Asked Questions About Sauna Kit Co

Is SaunaKitCo the same as Secret Saunas?

Yes. SaunaKitCo.com and SecretSaunas.com are operated by the same team. The business originally launched under the Secret Saunas brand and has since expanded to the Sauna Kit Co name.

Does Sauna Kit Co offer free shipping?

Yes. Free shipping applies to all saunas, hot tubs, and heaters shipped within the continental United States. Sauna accessories from Dundalk ship for $50, and other accessories ship for $30.

What is Sauna Kit Co's return policy?

They offer 30-day returns on most products. If you refuse delivery for reasons other than visible damage or shipping errors, a 20% restocking fee applies along with return shipping charges. Return shipping on heavy items can be substantial, so be confident before ordering.

Does Sauna Kit Co charge sales tax?

No sales tax on any orders, with the exception of shipments to Wyoming.

How long does Sauna Kit Co delivery take?

Total delivery time is typically 7–20 business days, broken down as 3–5 days of handling plus 3–17 days of transit. In-stock items shipping to major metros are generally faster.

Can I call Sauna Kit Co for advice before buying?

Yes, and you should. Call (844) 933-2021, Monday through Friday, 8am to 4pm MST. The team is knowledgeable and will spend real time helping you choose the right setup.

For temperature ranges by goal, see the complete sauna temperature guide. For material selection, see the complete sauna wood types guide.